IVR and technology localization

@International Services is an innovative language solutions company that supports the internationalization needs for IVR, software, kiosks, web, ASR, and interfaces, from web sites to product localization. Seen and heard in machines and applications from cell phones to web, software to grocery scanners, including small to enterprise applications, @IS solutions are creative and effective. And some are patented.

@IS is a software developer, as well as a high quality translation company, with 20 years experience in IVR and technology. @IS solutions are language solutions, supporting your developers as they internationalize your interfaces and the dynamic prompts in your application that vary language by language. Then, supporting your marketing team with localization of promotional material, web sites, and product demos. The goal:  to increase your chances of success in global markets.

 

Everyone is thrilled! TelMex indicated that it was refreshing to get a product that sounded so good, not like some 'Hack American company trying to sound Spanish'.

-3COM


Natural results

IVR and audio products localized with @International Services generally play more naturally, smoothly and attractively in other languages. Translators are highly experienced in IVR. @IS also offers reviews by working telephony engineers worldwide. These extra touches can add the 'spice' of a target locale to your product or marketing, and may be just enough to tip you over the edge into a sale. Professional voice talents are recorded in 90 countries around the world to give your product persona and identity for the global market.

 

 

On-Line software

As of 2009, @International Services offers 9 on-line software, including Translate Your IVR. All of these 'Software As A Service' are created specifically for management of the internationalization process for all elements of your product and marketing materials.



Our National Hispanic Marketing Department has reviewed the Spanish recordings for the Bank by Phone, and has the utmost praise for the professionalism and clarity of the translations and voice

-BANK OF AMERICA

 

 

 

The System Localizer

@International Services invented The System Localizer to manage audio product translations, dictate the play-order of voice prompts, organize concatenated sentences, translate speech recognition systems, and more across your choice of 200 languages. The System Localizer is a localization library and represents a new approach to internationalization to ensure that your product functions flawlessly in all languages. The System Localizer has been the subject of television news broadcasts and award ceremonies, including the televised ceremony in California hosted by William Shatner.

The CEO of @International Services, Sue Ellen Reager, is a columnist for Speech Technology Magazine, and a feature writer for Streaming Media Magazine. Further information on IVR and speech localization can be found in the archives of these magazines.

To explore the features of the System Localizer, click here.

 

 

 


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