Serving global corporations and hundreds of small and medium sized businesses.
IBM
CNN
Microsoft
Intel
UPS
NCR
The Home Depot
American Cancer Society
Verizon
Kineto Pictures
Orange Mobile
Philips Electronics
Genband
Philips Medical
Google
AT&T
Telecom Italia
Acision
LogicaCMG
Merck
Bell Canada
Bank of China
Jaguar
NTT
AT&T
Fiserv
Searle
Molex
General Motors
Intercontinental Hotels
Cox Communications
Hewlett-Packard
Turner Broadcasting
Hewitt Bacon Woodruff
Bank of America
GM Voices
Norfolk Southern
Moxie Interactive
GENERAL:
@International Services has been renowned as a network of world class localization specialists, with emphasis on audio products and the "spoken word", in addition to the "written word". @International Services has been a translation and localization management company, and is also an innovative software development company with its corporate goal to empower clients to increase their global sales and visibility. Software by @International Services removes the mystery and mystique that surrounds language issues, and empowers clients to handle more languages and personalizations of their own products, with increased ease, and at less cost, than in the past, opening doors to more markets both domestic and abroad.
The concept of the System Localizer as a "Software as a Service" is to give users complete and total control of languages they do not speak and cannot read. To provide the QA and QC controls and advice that the users need to move forward at significantly faster pace than ever before possible, and at less cost than in the past. The System Localizer is designed to free users of the chains that can bind them to any one translation management company (including @International Services), to free users from dependence upon individuals, vendors and some software providers, granting a user more flexibility in choice of direction.
COMPANY:
Established: 1989
Services: system localization, product and media translation, and software development for audio products, multimedia, software and technology
First: to record around the world for corporations
First: to record unsupervised in China
First: to offer software companies complete language control in 200 languages and dialects
Core: Atlanta. Network hubs: Germany, Beijing, California, South America, U. K.
DISCOVERY:
After a decade in system localization analysis and composition of re-programming notes for major telecom and technology company engineers, the CEO of @International Services identified the 14 best-practices of computer programming that actually guaranteed that their systems will not function when translated without code or data table rework. @International Services built a bridge over all 14. The solution is called today, GlobalConcatSystem Localizer.
CONCEPT:
To support developers in internationalizing their technology, and to provide a framework for that software company to translate and personalize their products on-line, without changing their product code, and without need for their software to connect to the web, to a database, or to a hard disk to be translated and personalized.
FOR:
Telephone and telecom, IVR applications , Software , Navigationals, TTS devices, Voice products, Kiosks , Talking machines, Point of Sale, Web sites, Flash
ABOUT THE INVENTOR:
Sue Ellen Reager, CEO, @International Services
Ms. Reager oversees a virtual company that is a network comprised of 300 people spread over 90 countries. She speaks 10 languages, and has lived and worked in 34 cities and 17 countries in Europe, Africa, South America, Australia, Asia, the Caribbean and Middle East. She is an industry expert in voice application translation, localization and concatenation for audio products, text applications and web applications.
Ms. Reager is, herself, a programmer and software developer, inventor of the GlobalConcat System Localizer, a tiny software "library" component that enables computer applications to be translated into 200 languages and dialects using one original code, eliminating the need to vary a product in order to display or play correctly in a new language. The System Localizer is new, but already used in telecoms and software by Intel (USA), Cisco Systems (USA), Orange Mobile (France-Israel), LogicaCMG (Netherlands), Telecom Italia (Italy), and Acision (telecom developer for American Idol), among others.
Sue Ellen Reager is a knowledgeable and entertaining speaker, giving speeches in English, French, German, or Spanish to professional organizations and conferences on application internationalization and localization issues.
Ms. Reager is also a columnist for Speech Technology Magazine.