The GlobalConcat System Localizer is the localization and personalization solution for a variety of business applications:

Telephone IVR

DTMF telephone applications can now be easily translated, new languages added, personalizations created in a few days or weeks, without development staff involvement, and without changing product code. Audio playback is linguistically natural, and telephone numbers, prices and addresses are spoken as a native would speak them, not digit by digit “like a machine”.

Embedded

Embedded applications can be translated and personalized without a database present and without a hard disk.

Mixed-Purpose Software

Mixed-purpose software can be localized to include web text, screen text, IVR, audio, and visuals. Moreover, the user-experience data for all of these converging media are received from one single source.

Kiosks, ATMs, POS

Kiosks, ATMs and POS can vary their screen visuals and audio by user (such as an Asian image for an Asian user), display or speak currency in the proper written and audio format for the language, and personalized changes made without modifying the product code or recompiling.

Web Applications

Web applications will more easily handle special localization and personalization issues such as complex variable information involved in convergence with other media (IVR, call centers, email, chat), and constant need to add/modify data with quick translation turnaround.

Speech Recognition

International speech recognition applications become much easier to handle. The original developer maintains control without speaking the language, and end-users, such as global corporations, can participate using their international staff and resources. Grammar content can be translated in the majority by auto-translation software, by humans or by users. Grammar content can be tested, tweaked and tuned via the web from anywhere in the world, using translators and native speakers who are not programmers.